Autohouse Gaborone hosted a “Know your car” Customer Clinic event on the 18th of March in the Showroom.We wanted to create this opportunity to introduce ourselves again. We wanted to engage with our loyal and new clients about our Dealership and our Service. It’s important to us that we breach generic approach surrounding car sales to create a lifelong relationship with you.
During the course of the evening we discussed some important topics such as:
• Car owner issues.
• Service. (Our standards. What you can expect.)
• Our Warranty policies.
• Wear and Tear. (What to do. When to do it.)
• Customer obligation to owning and driving a car.
• Tyre change procedure. (How to.)
• And us. Who we are and what we do.
Mr. Terry Petzer, the Dealer Principal for VW Autohouse Gaborone was the guest speaker of the night. He addressed several topics with regards to Customer Service and the philosophies of the VW Autohouse Gaborone branch.
Here are some pictures from the event.